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AdvancedMD (Company Overview)

Based in South Jordan, Utah, AdvancedMD is a healthcare technology firm with a workforce of over 500 individuals. Specializing in cloud-based medical office software, the company caters to ambulatory medical practices.

Based in South Jordan, Utah, AdvancedMD is a healthcare technology firm with a workforce of over 500 individuals. Specializing in cloud-based medical office software, the company caters to ambulatory medical practices.
Company Review
  • Years in Business – 6/10
    6/10
  • Social Signals – 8/10
    8/10
7/10

Company Information

Based in South Jordan, Utah, AdvancedMD is a healthcare technology firm with a workforce of over 500 individuals. Specializing in cloud-based medical office software, the company caters to ambulatory medical practices.

AdvancedMD – A Global Payments Company

DO NOT RECOMMEND. A local practice I was a patient with was bought out by a corporation that uses AdvancedMD for record-keeping. During the transfer of my patient records, fields were swapped among my own records AND from other patients’ records. There are family health conditions wrongly listed as my pre-existing conditions, and other patients’ life details listed in my patient summary. I am who I am, but looking at the garbage in my official patient record from AdvancedMD doesn’t show who I am. The silo effect of the corporation using AdvancedMD for record-keeping means it’s nearly impossible for me to fix this. They have one job, and they blew it. DO NOT RECOMMEND.
I am updating my review due to exceptional Customer Support. They have been diligently helping us work through issues that we have had with Practice Management. I am still unsure if this software will be ideal for our business but I am looking forward to resolving the difficulties we are having with the EHR portion to see if we can get things to operate smoothly.
I have been using AdvancedMD for three years. I have been practicing medicine for over 23 years. This EMR has been the best system I have found. It is in intuitive, connects the business side and medical side of practicing medicine in a cohesive manner. The cost is effective. The support staff has been helpful.
DO NOT EVER GIVE THEM YOUR NUMBER OR SCHEDULE A DEMO. I did once, told them I wasn’t interested. FIVE MONTHS LATER they are STILL calling me. I block their number, and they call from new ones. They are like the catfish date you never want to see again but won’t take “no” for an answer and keeps bombing your email, cell phone, office phone, and staff’s emails. Just don’t. Also, they use Change healthcare as an intermediary, and gave misleading information that “all that was fixed” when I spoke with them in March and April, and it wasn’t – my billers said that their other clients with AdvancedMD were still suffering severe cash flow issues.
AdvancedMD is best-in-class for an all-in-one Medical Software Solution and I attribute this fact based on the top tier professionals that work together. AdvancedMD’s integrity and value is so impressive that I couldn’t help but take the time to write this review.
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